ORDER & REFUND POLICY
Placing Your Order
- Choose the items you would like to buy and click "Add to Cart". Selected item(s) will be added to your "Shopping Cart". You can choose either continue shopping or check out and complete the details.
- You can review and amend your order in shopping cart anytime.
- When you are ready to complete your order, click "Confirm Order".
- Once your payment details have been confirmed, the order will go to PO: directly, and you will receive an on-line order confirmation. As soon as the shipment has been completed, an e-mail with your tracking number and a copy of the invoice will be sent to you. This has to be kept as a receipt and warranty document.
- The sending of the order involves the acceptance of the sales conditions here described.
Payment System
We accept Visa, Master, AE and Union Pay. All payments will be finished in "Paypal" system.
Goods Return or Exchange
- Please refer to the Return & Warranty Policy for all terms and conditions applied.
- If the product appears to be damaged while it is being transported and delivered, please contact our customer service at cs@po-selected.com with a photograph of damage proof and sales invoice within 7 days upon received the product. We will arrange a replacement or refund as soon as possible. If any product sending back to us without notice, we will unable to record the case and follow up.
- When we receive your email to request a goods return, our staff will authorise this by replying you by email and detailing how the product/s can be returned.
- Please note that any returned goods should be carefully packed in the original materials, and put together with all accessories and instruction booklets that are originally included.
- We do not take any liability for any goods returned to us without permission. To help ensure the products gets to the destination safely, please protect it against damage with proper and sufficient packaging, and returned to us via a tracked service.
